Privacy Policy
Effective Date: March 11, 2026
Welcome to DeNovo. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or contact us regarding industrial burner spare parts, products, and services.
1. Information We Collect
When you interact with our website, we may collect the following information:
Personal Information
Name
Email Address
Phone Number
Company Name
Billing or Shipping Address
GST Number (if required for invoicing)
Technical Information
IP Address
Browser Type
Device Information
Pages visited on our website
This information helps us improve our services and respond to your inquiries efficiently.
2. How We Use Your Information
We use the information collected for the following purposes:
To respond to inquiries and quotation requests
To process orders and provide invoices
To communicate regarding products, services, and updates
To improve our website and customer experience
To maintain internal business records
3. Sharing of Information
We do not sell, rent, or trade your personal information to third parties.
Your information may only be shared with:
Logistics and shipping partners for order delivery
Payment service providers for secure transactions
Government authorities when required by law
4. Data Security
We take reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure.
However, while we strive to protect your data, no online system can guarantee 100% security.
5. Cookies
Our website may use cookies to enhance user experience. Cookies help us understand how visitors interact with our website and improve functionality.
You may choose to disable cookies through your browser settings.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.
7. Your Rights
You have the right to:
Request access to your personal data
Request correction of incorrect information
Request deletion of your data where applicable
To make such requests, please contact us using the details below.
8. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with the revised effective date.